FREQUENTLY ASKED QUESTIONS
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What is Rotary Wine Club?
A Brief Overview
Rotary Wine Club is a unique experience in the enjoyment of
wine. Whether you are new to wine or are
a connoisseur, we cater to your interests in wine with a vast collection from
around the world. Meanwhile, you are
helping to support Rotary through your membership. A portion of each membership and wine sale is
donated to Rotary International and individual Rotary clubs to help them
further their worthy causes.
Whether you are a Rotarian or simply a wine-loving
individual, Rotary Wine Club is your gayeway to excellent wines from around the
world. We believe that you can enjoy a
passion, such as wine, while helping local and broader communities. Rotary Wine Club was established to fulfill
this belief.
By leveraging the breadth and depth of Rotary
International’s positive reach in communities across the country, together, we
can turn the simple enjoyment of wine into a powerful fundraising tool.
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What exactly is
included with each wine club shipment?
Every shipment contains standard size wine bottles (750ml),
and our monthly newsletter, Cellar Notes, which describes the wines, the
regions they are from, other wine related information and club specials.
What is the total
cost?
$19.95 to 149.95 per month depends on club type. Prices include
Shipping & Handling. to a business address.
Shipping to a residential address is just $4 more per shipment.
Is there a minimum
length to sign up for?
No. Unlike other clubs, there are no monthly minimums.
When will the first
package ship?
Generally, orders are sent out around the 20th of any
particular month. Orders placed after the 20th will be shipped right away if
that month is selected.
Does someone have to
be present to receive the monthly shipment?
Yes. An adult signature is required to receive our
shipments. It is always a good idea to ship to an address where someone can
receive it because this ensures of having to go and pick up the shipment at the
carrier's local center. Business addresses are highly recommended and most cost
effective.
Our shipment is in a plain brown box that does not disclose
the contents. This is a perishable item not insured by our carriers. In the
event of very cold temperatures we might have to delay shipment.
Can you ship wines to
my state, if not, why, and are there other clubs that will?
Currently we are unable to ship wines to the following
states: AK, HI, MA, ME, NH, TX, UT, This list is subject to change without
notice.
After Prohibition, alcohol laws became the responsibility of
each individual state. This is why there are so many discrepancies between
clubs. There are certain states that other clubs can ship to that we cannot;
you'll have to check around for we do not want to 'speak' for them.
If I order, can I
have it shipped somewhere else?
Yes. The only limitation is if we can deliver wines to that
state. Please see above.
How do I cancel a
membership?
Send us an email: [email protected] or call 1.855.ROTARY.WINE with your order number. ALL CANCELATIONS MUST
BE BY THE 7th OF THE MONTH if you want the cancellation to take place for that
month. If you do not have your order number, just include the name and address
of where it is being shipped to.
How do I change an
address?
Send us an email: [email protected] with the old
address along with the new name and address as well as when the change should
take place.
If you have any further questions about our clubs, please contact us at:
[email protected]
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